Account & Data Deletion
Option 1 · In the app
- End any active call.
- Open OkCall's guide/settings screen.
- Select Delete account and confirm.
- Wait for completion. If the connection fails, choose the account-deletion retry option.
Option 2 · Email without the app
This button opens an email draft. You must send it to submit your request.
Request account and data deletion ↗If no mail app opens, email info@okcall.app with the subject “OkCall account deletion request”, your registered country/phone number and app registration name. Do not send passwords, secret keys, ID documents or conversation contents.
The operator verifies the minimum information needed to confirm account ownership and replies with the outcome. Sending an email does not immediately perform automatic deletion.
What is deleted
Active account/profile and number registration, related block/invitation relationships, notification and messaging-key registrations, and queued account messages are removed. Completed in-app deletion also clears that device's OkCall data.
What may remain
- A revoked hashed identifier without name/phone remains as needed to reject old credentials.
- Your system contacts, original photos, another person's records and external recordings are not deleted.
- After an email request, remove remaining local app data through uninstall/device settings.
- Any legally required retention and its basis will be explained. Instant physical erasure of backups, database remnants or provider logs is not guaranteed.
Uninstalling alone does not delete your server account. See the Privacy Policy.